Privacy Policy — 63phppg

63phppg is an online gaming and casino platform serving players in the Philippines. As a personal information controller under the Data Privacy Act of 2012, 63phppg is responsible for the personal data it collects and processes in connection with the operation of the platform and the provision of gaming services.

This Policy applies to all personal data collected through:

• The 63phppg website accessible at https://63phppg.app and any subdomains or related pages.
• The 63phppg mobile platform and any associated applications.
• Customer support interactions via live chat, email, or any other communication channel.
• Account registration, verification, and ongoing account management processes.
• Financial transactions including deposits, withdrawals, and bonus claims.
• Participation in games, promotions, tournaments, and other platform activities.

This Policy does not apply to third-party websites, payment processors, or service providers that may be linked to or integrated with the 63phppg platform. We encourage you to review the privacy policies of any third-party services you use in connection with your 63phppg account.

63phppg collects the following categories of personal data from players and platform users. We only collect data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed.

63phppg collects personal data through the following means:

• Direct Collection: Information you provide when registering your 63phppg account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the 63phppg platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from government databases or third-party KYC service providers; fraud screening data from anti-fraud service providers; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Publicly Available Sources: In limited circumstances, we may supplement your profile with information from publicly available sources for fraud prevention or regulatory compliance purposes.

63phppg uses the personal data we collect for the following purposes:

1. Account Management: To create, verify, maintain, and manage your 63phppg player account, including processing your registration, verifying your identity and age (21+), and managing your account settings and preferences.
2. Service Delivery: To provide you with access to 63phppg's games, features, promotions, and all other platform services you request or use.
3. Financial Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels; to maintain accurate transaction records; and to comply with financial reporting obligations.
4. Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any reporting obligations to relevant regulatory authorities.
5. Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, collusion, and other prohibited conduct on the 63phppg platform.
6. Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit and loss limits you have set, and to administer self-exclusion requests in accordance with our Responsible Gaming Policy.
7. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
8. Marketing & Promotions: To send you information about 63phppg promotions, bonuses, and new features — but only where you have provided your consent to receive such communications. You may withdraw this consent at any time through your account settings.
9. Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the 63phppg platform.
10. Legal Proceedings: To establish, exercise, or defend legal claims in connection with the 63phppg platform or your account.

Under the Data Privacy Act of 2012, 63phppg processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or optional profile features.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 63phppg — specifically, the Terms & Conditions governing your use of the platform. This includes account creation, game provision, and financial transaction processing.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to 63phppg, including AML reporting, KYC verification, and regulatory compliance under Philippine law.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 63phppg, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and service improvement activities.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

63phppg may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age verification and document authentication.
• Fraud Prevention Services: Anti-fraud and risk management service providers who assist 63phppg in detecting and preventing fraudulent activity on the platform.
• Game Software Providers: Licensed game developers and content providers whose games are available on the 63phppg platform, to the extent necessary for game operation and dispute resolution.
• IT & Infrastructure Providers: Cloud hosting, data storage, and IT service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent authorities, where disclosure is required by law or regulation.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by 63phppg in connection with legal proceedings, compliance reviews, or corporate transactions.

63phppg does not transfer your personal data to recipients outside the Philippines except where necessary for the operation of the platform (for example, to cloud infrastructure providers) and only where appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.

63phppg uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect usage data for analytics and security purposes. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the 63phppg platform. These cookies enable core functions such as user authentication, session management, and security features. They cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how players use the 63phppg platform, including which pages are visited most frequently and how users navigate between sections. This data helps us improve platform performance and user experience.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming limits, so you do not need to re-enter them on each visit.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to your 63phppg account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 63phppg platform. For strictly necessary cookies, no consent is required as they are essential for the platform to operate.

63phppg retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our general data retention periods are as follows:

• Account Data: Retained for the duration of your active account relationship with 63phppg, plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under Philippine law.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• KYC & Identity Documents: Copies of government-issued identification and verification documents are retained for the duration of the account relationship plus five (5) years following account closure.
• Gaming History: Detailed game logs and betting records are retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Customer Support Records: Support communications and ticket records are retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the duration of your account relationship plus three (3) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.

63phppg implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the 63phppg platform is encrypted using industry-standard TLS/SSL protocols. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized 63phppg personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
• Two-Factor Authentication: 63phppg supports and encourages the use of two-factor authentication (2FA) via OTP to your registered Philippine mobile number to protect your account from unauthorized access.
• Regular Security Audits: Our platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Incident Response: 63phppg maintains a data breach response plan. In the event of a personal data breach that poses a real risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 63phppg:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 63phppg holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you. You may update most of your account information directly through your 63phppg account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another personal information controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all valid requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

The 63phppg platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing online gaming and casino activities. 63phppg does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to:

• Suspend the associated account pending investigation.
• Delete all personal data collected from the underage individual.
• Return any deposited funds, minus any winnings derived from gameplay, in accordance with our Terms & Conditions.
• Report the incident to relevant authorities where required by law.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account on 63phppg or provided personal data to us, please contact our Data Protection Officer immediately using the contact details in Section 13.

63phppg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players through one or more of the following channels:

• A prominent notice displayed upon login to your 63phppg account.
• An email notification sent to your registered email address.
• A notice posted on the 63phppg website homepage or Privacy Policy page.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 63phppg protects your personal data. Your continued use of the 63phppg platform following the effective date of any revised Policy constitutes your acceptance of the changes.

63phppg has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO through the following channels:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly within your 63phppg account dashboard.

When submitting a data privacy request, please include your full name, registered email address, and a clear description of your request or concern. This will help us process your request efficiently and verify your identity before disclosing or modifying any personal data.

If you are not satisfied with our response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.